Complaints

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At Battalion Martial Arts, we are committed to maintaining a training environment that is safe, welcoming, and inclusive for all. We take this responsibility seriously, and any actions that undermine this environment will be addressed swiftly. Unfortunately, in our efforts to foster such an inclusive space, we must exclude individuals who hold or express offensive, derogatory, violent, or hateful views.

 

If you need to report a concern regarding:

• The conduct of a student toward yourself or others within the club
• The conduct of a coach toward yourself or others within the club
• The behavior of a Battalion Martial Arts member (student or coach) at a related martial arts event
• The behavior of a Battalion Martial Arts member (student or coach) outside the club that damages the reputation of the club or its members

 

Please reach out to the lead instructor directly at battalionmartialarts@gmail.com If your complaint is about the lead instructor, please contact our governing body customerservices@bmaba.org.uk

All complaints will be investigated, and the club’s disciplinary and grievance procedures may be initiated if deemed necessary.